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Refund Policy

Last Updated: 06-09-2024

Thank you for choosing Landing Logic!

We understand that unforeseen circumstances may arise, and you might need to request a refund for our website design and development services purchased through Landing Logic. This policy outlines the conditions under which refunds are granted.

Refundable Services:

  • Website Design and Development Projects: We offer a 7-day money-back guarantee on all new website design and development projects. If, within 7 days of project completion, you are dissatisfied with the delivered website, you may request a full refund.

Non-Refundable Services:

  • Domain Name Purchases: Domain name purchases are final and non-refundable.
  • Hosting Services: Hosting services are final and non-refundable.
  • Additional Services: Any additional services not directly related to the initial website design and development project are non-refundable.
  • Modified Projects: Projects that have undergone significant modifications or customizations at your request are non-refundable.

Refund Process:

To initiate a refund request for website design and development services, please follow these steps:

  1. Contact our customer support team within 7 days of project completion.
  2. Provide detailed feedback on the reasons for your dissatisfaction. This will help us improve our services in the future.
  3. A customer service representative will review your request.
  4. Once verified, we will process the refund within 2 business days.
  • Refunds will be issued to the original payment method used for the purchase.   
     

Dissatisfied with Delivered Website:

If you feel the delivered website does not meet your expectations or is not as described, please contact our customer support team within 5 days of receiving the final product. Our team will work with you to address your concerns and find a satisfactory solution. This may involve revisions or modifications to the website.

Refund Processing Time:

If a refund is approved, it may take up to 2 business days for the refund to be processed and reflected in your account.

By using Landing Logic services, you agree to this Refund Policy.

Please Note: This policy is subject to change at any time without prior notice. We recommend reviewing this policy periodically for any updates.

Contact Us

If you have any questions about these Terms, please contact us.